LATAM Airlines Emotional Support Animal Policy (2025): Routes, Rules & Required Forms

• Flights to or from: Argentina, Mexico, and Colombia
• Domestic flights within Colombia
• Codeshare flights with Aeroméxico: Only dogs are allowed as ESAs, and approval must be confirmed with both airlines

On all other routes, your emotional support animal must travel under the general LATAM Airlines pet policy, either:

• As a pet in a cabin (if small enough to meet cabin requirements), or
• As pet cargo in the aircraft hold

If you’re unsure whether your flight qualifies, it’s best to check with LATAM’s pet policy directly before booking.

Dogs are allowed as ESAs on eligible LATAM routes with the following rules:

• Age: At least 16 weeks old
• Weight: Maximum 12 kg for cabin travel (over that goes in LATAM Airlines’ pet cargo)
• Muzzle: Mandatory for all dogs (except small breeds traveling inside a carrier)
• Leash/harness: Required throughout the flight
• Placement: Must stay under the seat or at your feet, not on your lap or in the aisle
• Limit: 1 emotional support dog per passenger
• Behavior: Must be calm, clean, and non-disruptive

Banned Breeds (Not Allowed in Cabin): LATAM prohibits certain dog breeds from traveling in the cabin due to safety regulations:

Pitbulls (all types), Rottweilers, American Bully, Doberman, Dogo Argentino, Akita (American and Japanese), Cane Corso, Fila Brasileiro, Staffordshire Terrier, Tosa Inu, and other breeds are considered aggressive or high-risk.

Cats are allowed as ESAs on:

• Flights to or from Argentina or Colombia
• Domestic flights within Colombia

Requirements for in-cabin travel:

• Age: Minimum 16 weeks
• Carrier: Must travel in a soft or hard kennel placed under the seat in front of you
• Carrier size: Cat must be able to stand, turn, and lie down comfortably
• Cabin restriction: Cats are only allowed in Economy or Premium Economy
• Flight capacity: LATAM limits 6 cat containers per flight

• Submit your request at least 48 hours before your flight through LATAM’s Help Center or WhatsApp.
• Download and complete two forms:
  1. The requirement form
  2. The medical form, which must be filled out by your treating physician
• Alternatively, instead of the medical form, you can submit an original medical certificate issued by a licensed mental health professional. This certificate must include:
  1. Date of issue
  2. Full name and identity number of both you and your doctor
  3. A statement confirming your emotional disability
  4. A clear explanation that you require an emotional support animal for air travel and/or destination-related activities
  5. Your doctor’s contact details and signature
• Provide up-to-date health and vaccination documents for your dog, as required by the countries you’re visiting or transiting. These may include:
  1. A general animal health certificate
  2. Rabies vaccination record
  3. Import/export permits or other documents, depending on the country

  Bring all original documents with you to the airport. LATAM may request them at check-in or during the flight. Without the originals, your animal may not be allowed to board.

During the flight, your ESA must follow these in-cabin rules:

• Must remain under the front seat or at your feet (not on the seat or in your lap)
• Carriers are allowed for small animals (except in Business Class, where dogs must remain at your feet)
• ESA must not block aisles or sit in emergency exit rows
• You must use pee pads, towels, or diapers to maintain cabin hygiene
• Do not feed your ESA with meals served onboard
• ESA must stay calm. Aggressive or disruptive animals may be denied boarding

If you’re traveling to the United States with your emotional support dog on LATAM, you must follow CDC dog importation rules, especially if you’re coming from or transiting through a country with rabies risk (e.g., Colombia, Brazil, Ecuador).

U.S. ESA Dog Entry Requirements:

• Must be at least 6 months old
• Must have a microchip (number must appear on all forms)
• CDC import form (completed on the CDC website)
• Rabies vaccination proof (with certification)

If your dog was vaccinated outside the U.S., entry is only allowed through one of these CDC-approved airports with an Animal Care Facility (ACF):

• JFK (New York)
• LAX (Los Angeles)
• MIA (Miami)
• ATL (Atlanta)

Even layovers in high-risk countries trigger full CDC compliance, even if your dog never leaves the airport.