Refund Policy

Welcome to the Fast ESA Letter!

Fast ESA Letter offer clients a 100% Money-back guarantee on all the products and services. However, there are certain conditions when you can ask for a refund. Please read the terms given below to know about 100% refund.

When can You apply for a 100 % Refund?

1. You will receive a 100% refund of your money If the Licensed Mental Health professional/counselor denies your Request for an Emotional Support Animal Letter for any reason.

2. You may ask for a refund If we fail to provide you with your emotional support animal Letter Recommendation within the given time, i.e. 24-48 hours.

Weekends may cause a slight delay in the service.

(With the Implication of AB 468 in California, Now, you can request a refund after the process is complete i.e. After serving a 30 days period).

3. You may ask for a refund if your ESA recommendation is not verified by the therapist at all.(In the above case, drop an email to [email protected]).

However, you can not ask for a refund under certain conditions:

1. You can not request a refund right after you successfully place an order through the website (You’ll have to wait for the evaluation result, and if you are disapproved you will automatically receive the refund).

If You still want to cancel before the evaluation results, $30 will be deducted as the doctor fee, and the rest amount will be refunded.

2. If you receive your recommendation successfully, but later you change your mind.

3. In case “Landlord” or the “Airlines you are travelling with” deny the Letter even after the successful verification of Your Emotional Support Animal Letter just because they are not aware of ESA Laws.

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