WestJet Updated Policies for PSDs and Emotional Support Animals.

• Psychiatric Service Dogs: WestJet allows psychiatric service dogs to travel with you without additional fees.
• One Service Dog Per Passenger: WestJet Airlines service dog guidelines permit one psychiatric service dog per person. For flights within the USA, WestJet can accommodate two service animals.
• Contact WestJet 48 Hours in Advance: You must contact WestJet 48 hours before your trip to add your service animal.
• Documentation Requirements: A PSD letter may be required to confirm your need for a psychiatric service dog. You can obtain this document through services like Fast ESA Letter.
• Seating Requirements: You must also follow seating requirements set by WestJet pet travel regulations.
• Emotional Support Animals: WestJet ESA policy states that ESAs are treated as pets, subject to pet fees and kennel requirements.
• Pet Behavior Requirements: Your psychiatric service dog and emotional support pet must behave well and remain under your control.
• Breed Restrictions: Some dog and cat breeds, like the British Shorthair, Affenpinscher, and Brasileiro, are not allowed to fly with WestJet.

Yes, according to WestJet Airlines service dog rules, psychiatric service dogs are allowed on flights without any additional fees. For domestic, international, and Caribbean flights, the service dogs must be trained individually by a recognized service dog trainer or someone specializing in service dog training.

• Contact WestJet in Advance: Inform WestJet at least 48 hours before your flight to ensure arrangements can be made for your service animal.
• Confirm Documentation Requirements: The airline may request a psychiatric service dog letter (PSD letter) verifying that your dog is a service animal.
• Prepare Your Dog for Travel: Ensure your dog is trained to behave appropriately in public spaces and follows WestJet Airlines service dog guidelines.

WestJet does not require or accept Psychiatric Service Dog (PSD) letters for travel. Documentation depends on the route:

• Flights to/from the United States: Passengers must submit the U.S. DOT Service Animal Air Transportation Form before departure, confirming the dog’s training, behavior, and health.
• Domestic (Canada) and International Flights: Requirements may vary, but airlines generally rely on proof of task-training or service animal status during check-in. PSD letters are not used as official verification

Pet Fee: A fee of $50–$59 CAD/USD applies for pets traveling in the cabin for flights within or between Canada and the U.S. and all destinations outside the U.S. costs $100 – $118 CAD/USD.

As checked baggage, the pet fee for travel within or between Canada and the U.S. is $100 – $118 CAD/USD. Traveling between Canada/the U.S. and all destinations outside the U.S. costs $200 – $236 CAD/USD.

Kennel Requirements: ESAs must be kept in an airline-approved, soft-sided kennel that meets WestJet carry on dimensions and fits under the seat in front of you. Moreover, your kennel is considered a personal item in your carry-on baggage allowance. The space beneath the seat varies by aircraft type. The maximum height and depth available are:

41 cm L x 25.4 cm W x 21.5 cm H (16 in. L x 10 in. W x 8.5 in. H)

As per the WestJet animal policy, the kennel must meet the following requirements:

• It must be soft-sided.
• It must be airline-approved.
• It must be leak-proof.
• It must be secure.
• It must be well-ventilated.

The kennel must not:

• Allow the animal’s head to stick out.
• Resemble a duffle bag, gym bag, or other non-kennel bags.

WestJet pet travel regulations don’t accept all types of pets. They only accept domesticated:

• Dogs
• Cats
• Birds
• Chinchillas
• Guinea pigs
• Hedgehogs
• Rabbit.

Cats :

• British Shorthair
• Burmese
• Exotic Shorthair
• Himalayan
• Persian
• Selkirk Rex
• Scottish Fold

Dogs :

• Affenpinscher
• Brasileiro
• Brussels Griffon
• Boston Terrier
• Boxer
• Bulldog – (all breeds)
• Bullmastiff
• Cane Corso
• Cavalier King Charles Spaniel
• Chihuahua (apple-headed)
• Chow Chow
• Dogue de Bordeaux
• English Toy Spaniel
• Japanese Chin
• Lhasa Apso
• Neapolitan Mastiff
• Pekingese
• Pug – all breeds, including the Chinese Pug
• Shar-Pei
• Shih Tzu
• Staffordshire Bull Terrier
• Tibetan Spaniel

WestJet Airlines pet policy does not accept the following strong breeds as checked animals. You must transport them in a CR 82 crate and book them through WestJet Cargo. A CR 82 crate is made from synthetic, metal, or wood material other than plastic.

• American Bulldog
• American Staffordshire Terrier
• Anatolian Shepard
• Bandog
• Cane Corso
• Caucasian Shepherd
• Doberman
• Dogo Argentino
• Fila Brasileiro
• Mastiff (all breeds)
• Pitbull (all breeds)
• Presa Canario
• Rottweiler
• Staffordshire Bull Terrier
• Wolf Dog Hybrids

To ensure your service dog can travel safely and comfortably, WestJet has established specific seating and control requirements:

• Seating Rules: Service dogs are not allowed to sit in the emergency exit row or occupy an empty seat. If your service dog is not small enough to fit under your seat, you can request additional floor space by contacting the airline at least 48 hours before departure.
• Behavioral Expectations: Service animals must be under your control at all times and behave appropriately. Unacceptable behaviors, such as barking, growling, or running freely, can result in denial of boarding.

1. WestJet Airlines pet policy restricts pets on flights operated by their code-share and interline partners.
2. In summer, take early morning or late evening flights; in winter, consider midday flights for your pet’s comfort.
3. Choosing a direct flight is good to avoid the hassle of traveling with pets.
4. An unaccompanied minor may not travel with a pet.
5. Pets must be older than eight weeks old to be eligible for travel.
6. WestJet doesn’t take any responsibility for providing food to your pet.
7. It is important to remember that consequential damages, such as loss of companionship, inconvenience, etc., are not compensable under the WestJet pet policy.
8. Your pet should be given a light meal and a small drink of water four hours before check-in.
9. You should reach the boarding gate at least 40 minutes before departure.
10. The airline will deny boarding if you arrive less than 10 minutes before departure.
11. If a trained psychiatric service dog is too large to fit safely within the passenger’s seat footprint, WestJet may require the passenger to purchase an additional adjacent seat to accommodate the animal. If the dog still cannot be safely accommodated in the cabin, travel may be restricted or alternative arrangements may be required, including transport in the aircraft hold where permitted under the airline’s animal handling policies