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JetBlue Airline Emotional Support Animal Policy

Publish Date: November 23rd, 2020; Author: Darren M. Jorgenson.

Jet blue Airline Policy

If you want to travel along with your pet on JetBlue Airlines, you need to research their requirements and provide the necessary documents before flying. 
JetBlue Airlines is one of the pet-friendly airlines that assists all those who are suffering from any mental or physical disability and require a pet by their side. 
Since a pet helps provide us with endless love and support, they make our travel journey smoother and more stress-free. 

Here are the needs of JetBlue Airlines that you need to fulfill before traveling with your furry friend:

JetBlue Airlines ESA Policy: Needs to get certified for an ESA Letter

Before traveling with JetBlue Airlines, firstly, you need to have an ESA letter. You will require some additional documents other than the ESA letter. An ESA letter is required for any passenger who needs to fly with an Emotional Support Animal. This letter is not for Service animals or pets. 

Emotional Support Animal Letter:

An emotional Support Animal letter is an official document that permits authorization to the individuals for traveling and rental housing with an Emotional Support Animal to get over the concerns related to their mental health. 

Your ESA letter must include the following conditions:

  • A diagnosed mental health disability or health-related condition. 
  • An ESA is required for the treatment of your mental health. 
  • The type of ESA you are flying with and how many
  • The letter must be certified by licensed health professionals.
  • You are taking treatment under the care of an LMHP for your mental disability. 
  • The license number of the issuer, type of license, issued date 
    of the license, and the state where the doctor practiced. 

The additional forms required by JetBlue Airlines are as follow:

Looking to Apply for an ESA Letter for Your Pet

Get Started by following these Steps:

1. Start FIlling up the ESA Evaluation form with your details.

2. Get Evaluated by a Local ESA Doctor once the submission is complete.

3. Get Approved and Receive your Letter In Your Email.

Apply Now

Veterinary Health Form

This form needs to be approved by a veterinarian and must complete the form within ten days of travel. This form provides us proof of the clean bill of health and rabies vaccination records of an animal. 

Copy of the Animal’s Current Shot Record 

In case you don’t have any current records, then your veterinarian should be able to provide this before flying. 

Signed Testament to the Animal’s Behavior

To prove the animal behavior, JetBlue Airlines requires this form to see your ESA is well behaved or not. You can get this form from the veterinarian or animal trainer. 

Destination-specific Forms

Well, some of the airlines require some additional forms for any animals who are entering their country. In case you are traveling internationally with your pet, you require some extra paperwork with you. You need to checkout for the paperwork in advance that you will need.

JetBlue Airlines ESA Policy for those without an ESA letter

  • JetBlue does not permits pets of any breed as cargo or checked luggage on any flight.
  • The pet fee for each way is $125 for a non-ESA person.
  • While flying in the aircraft cabin, all pets must bring as carry-on baggage in a suitable carrier.
  • While traveling with a pet, JetBlue Airlines has designed a free pet program called JetPaws that provides pets and their owners the tips and tools they need for a smooth trip from start to finish.

Breeds permitted by JetBlue Airlines

JetBlue Airlines permits only those small animals to travel with them like cats and dogs. JetBlue Airlines do not refuse to carry short-nosed dog breeds and cats like Pugs, Bulldogs, and Persian cats. But if you plan to travel with snub-nosed dogs and cats, you will need to contact the airline in advance. 

Breed Restricted:

Many animals are not allowed to travel with JetBlue flight. Some of them are as follow:

  • Ferrets
  • Hedgehogs
  • Spiders
  • Insects
  • Snakes
  • Rodents
  • Reptiles
  • Sugar gliders
  • Animals with tusks

 Air Carrier Access Act (ACAA) and ESAs

JetBlue Airlines allows emotional support animals and service animals to travel with the passengers under the Air Carrier Access Act(ACAA) federal law. Under the guidelines of ACAA, it protects people from getting discriminated against for their mental disability. 

JetBlue ESA Carrier Requirements

While traveling with a pet, the passenger will need to carry a specific size pet carrier. If a person does not have a pet carrier, they cannot travel with JetBlue Airlines. 

  • When at the airport, the pet must stay inside its closed / zipped-up carrier.
  • The pet Carrier must not exceed 17″L x 12.5″W x 8.5″H. Also, your emotional support animal must be capable of moving comfortably inside the carrier.
  • The total weight of the pet and carrier may not exceed 20 pounds. 
  • The carrier must be fully ventilated and must have a leak-proof bottom.
  • The soft-sided and hard-sided carriers are accepted by the JetBlue Airline.
  • The containers that allow a pet to get escaped are not allowed.
  • One pet per carrier is allowed.

Prepare your ESA before traveling 

Before traveling with JetBlue Airlines, you must take care of your ESA, and your ESA should be well behaved. Your ESA should socialize with other people politely and should not misbehave during flight.

You must make sure that your ESA:

  • Must have a hold over the basic commands such as sit, stay, quiet.
  • Won’t display any aggressive behavior and does not growl or bark at other passengers.
  • Can walk adequately on a leash
  • Do not occupy a seat, exit seat, or block the aisle.

Traveling Internationally with an ESA letter

JetBlue Airlines offers a straightforward process if you are looking to Fly with your Emotional Support Animal. If you are looking to travel internationally with your ESA, you need to fill in some additional paperwork. Along with that, you need to inform in advance to the Airlines you are traveling with. 

If you want to get more information on traveling with an emotional support animal, you can contact them on 1-800-JETBLUE (538-2583).


Ques 1: Does JetBlue Airlines allow emotional support animals?
Ans: Passengers are allowed to travel on JetBlue Airlines with their ESA. Before traveling with them, you must inform the airlines in advance. Also, make sure your ESA letter must issue within one year from the date of your outbound/initial flight.

Ques 2: Can an emotional support dog sit on your lap on a plane?
Ans: Your ESA must sit under your seat, fit at your feet, or sit on your lap. You can also keep your pet inside a carrier, and your kennel must get under the seat easily. 
Ques 3: What is JetBlue’s pet policy?
Ans: JetBlue allows small cats and dogs as ESA in the cabin for domestic and international flights with the total net weight of pets and the carrier of 20 lbs (9 kg).
Ques 4: Can I bring my dog on a JetBlue flight?
Ans:Yes, a person is allowed to fly along with their Dog. 

About Post Author

Darren M. Jorgensen has a fondness for all animals, though dogs especially, have a huge home in his heart. He enjoys quilting, making handcrafted soap and bodyworks and anything that produces practical products. Jorgensen lives with his own service dog who doubles as an Emotional Support Animal. He gets it.


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