Frontier Airlines PSD and Emotional Support Animal Policy Guide.
April 11, 2024
June 11, 2026

Medical Context Reviewed By:
Dr. Perry Payne
Perry W. Payne, Jr., MD, JD, MPP

Dr. Perry Payne
Attorney & Physician with expertise in health law and disability policy

If you rely on psychiatric service dogs or emotional support animals and plan to travel with Frontier Airlines, it is essential to understand their policies thoroughly. With the proper documentation and adherence to Frontier’s pet policy, you can ensure a stress-free and comfortable journey for yourself and all passengers aboard. Moreover, by complying with their pet policy, you can avoid potential travel delays or complications.
Whether you are an experienced traveler or embark on your first trip with your support animal, our Frontier Airlines pet policy guide will provide you with all the necessary information, from paperwork to in-flight protocols, to ensure a smooth and hassle-free flight.
Key Points
- Does Frontier Airlines Allow Psychiatric Service Dogs?
- How To Fly With A Psychiatric Service Dog In Frontier Airlines?
- What Types Of Animals Does Frontier Airlines Accept As Service Animals?
- Does Frontier Airlines Accept Emotional Support Animals?
- What Type Of Pet Is Allowed On Frontier Airlines?
Does Frontier Airlines Allow Psychiatric Service Dogs?
What Paperwork Does Frontier Require for a Service Dog?
Under current U.S. Department of Transportation (DOT) regulations, Frontier Airlines cannot require passengers to present a medical letter or psychiatric service dog (PSD) letter at the airport. Instead, the airline relies on the U.S. DOT Service Animal Air Transportation Form.
Passengers traveling with a service dog must complete this form and submit it through Frontier’s Service Animal Portal at least 48 hours before departure. The form serves as a legal self-certification confirming that the dog is trained to perform specific tasks for a person with a disability, is in good health, and can behave appropriately in a public travel environment.
To help ensure a smooth travel experience, travelers should complete all required paperwork before their flight and review Frontier’s latest service animal policies before departure.
What Is A Psychiatric Service Dog Letter, And How Do You Get It?
A psychiatric service dog letter is an official letter by a healthcare professional that allows a service dog to accompany you on flights, at home, or in public places. The professional writes this recommendation letter after a therapy session to confirm that you have a disability and that the presence of a service dog is necessary to mitigate the effects of that disability.
To qualify for a PSD letter, you must first be diagnosed with a disability by a healthcare professional. There is no defined list of medical conditions, but a condition must substantially limit one or more major life activities, such as walking, seeing, hearing, or performing manual tasks. The qualification is based on the judgment of your doctor.
It’s simple to get a PSD letter.
- Create an account on Fast ESA Letter and book an appointment.
- After that, connect with a healthcare professional and discuss your need for a service animal.
- If approved, you will get your PSD letter based on the consultation.
How To Fly With A Psychiatric Service Dog In Frontier Airlines?
You can also mail to
Attention Frontier Customer Care
4545 Airport Way
Denver, CO 80239
Remember some points while submitting the form.
- If you book your travel 48 hours or more before departure, you must submit the form at least 48 hours before departure.
- If you book travel less than 48 hours before departure, you can present the form at the check-in counter or departure gate.
Please keep a copy of the Frontier service animal air transportation form, as Frontier team members may request it at various points during your travel.
Take the PSD letter with you on your travels. Authorities use your PSD letter to verify your need for animal-assisted therapy.
What Types Of Animals Does Frontier Airlines Accept As Service Animals?
Frontier pet policy recognizes fully trained service dogs as eligible service animals. Other animals, such as miniature horses, do not fall under the Frontier dog policy for service animals.
Is There A Limit To The Number Of Psychiatric Service Dogs Allowed To Accompany You?
Does Frontier Airlines Accept Service Animals In Training?
What Is The Frontier Airline Pet Fee For Flying With A Service Animal?
Frontier Airlines does not charge a pet fee for traveling with service animals in accordance with the requirements of the Americans with Disabilities Act (ADA) and the Air Carrier Access Act (ACAA). However, you must notify Frontier Airlines in advance about your service animal and comply with any documentation or requirements outlined by the airline.
Can I Bring My Psychiatric Service Dog On International Flights With Frontier Airlines?
Does Frontier Airlines Accept Emotional Support Animals?
What is The Frontier Airline Pet Fee?
Frontier Pet Check-In Requirements
Passengers traveling with a pet cannot use online or mobile check-in. Instead, they must check in at the airport ticket counter with a Frontier representative. During the check-in process, airline staff will inspect the pet carrier to ensure it meets Frontier’s size and travel requirements before issuing a boarding pass.
Arriving at the airport early is recommended to allow sufficient time for the pet verification process and any additional check-in requirements.
What Are The Frontier Airlines Pet Carrier Size Requirements?
Frontier allows the following maximum carrier dimensions:
- Hard-sided carriers: 18″ L x 14″ W x 8″ H
- Soft-sided carriers: 18″ L x 14″ W x 11″ H
Many travelers prefer soft-sided carriers because they can compress slightly to fit under the seat while still providing adequate space for the pet.
Frontier Route Restrictions for Pets
Frontier only permits standard pets on domestic flights within the United States. Pets such as cats, rabbits, guinea pigs, hamsters, and small household birds are not allowed on international routes.
For international travel, only fully trained service dogs that comply with applicable CDC and destination-country requirements may be permitted to enter or leave the United States on Frontier-operated flights. Travelers should review all current regulations before making travel arrangements.
What Type Of Pet Is Allowed On Frontier Airlines?
Frontier pet policy restricts certain pets, such as:
- Large birds, including parrots, macaws, and cockatoos.
- Rodents, including mice, rats, and squirrels
- Beavers
- Ferrets
- Reptiles
- Amphibians
- Spiders and insects.
Remember, for international traveling, the airlines will consider only domesticated dogs and cats as Frontier flying with pets.
What Is Frontier Airlines’ Policy For Traveling With Pets On International Flights?
Essential Things To Consider While Flying With Pets
- Pets can accompany you in the cabin on all domestic Frontier and international flights to/from the Dominican Republic and Mexico.
- You may not sit with the pet in row one or exit row.
- Your pet must remain in the pet carrier during the flight.
- Your pet must be on a leash during the airport or check-ins.
- If your pet is disruptive, you must soothe it without removing it from the pet container.
- They may ask you not to provide food or water to your pet while inside the aircraft.
- Your pet will not get oxygen in the event of an emergency.
Do I Need A Health Certificate For My Pet?
When Can Frontier Airlines Disallow My Psychiatric Service Dog or Pet Fly With Me?
- Excessive barking or growling that you cannot effectively control.
- Jumping on passengers or cabin crew.
- Aggressive behavior towards other Frontier Airlines animals or passengers.
- Frequent urination or defecation in the cabin.
- Any sign of illness that could affect the health of other passengers.
Frontier Airlines reserves the right to deny boarding to any psychiatric service dog that exhibits such disruptive behavior, as it may compromise the safety and comfort of other passengers onboard.
Experts Tips For Traveling With A Psychiatric Service Dog Or Pets With Frontier Airlines.
- Educate yourself on the Frontier Airlines pet policy and Frontier service animal policy.
- Contact Frontier Airlines in advance to inform them about your psychiatric service dog and to address any questions or concerns you may have.
- For psychiatric service dogs, ensure they are well-trained to behave appropriately in various travel environments.
- For pets, consider acclimating them to their travel carrier or crate beforehand.
- Arrange all necessary documentation, including a PSD letter or your pet’s health records.
- Prioritize your psychiatric service dog’s comfort and safety during the journey by providing them with blankets or toys.
- Always follow the instructions provided by airline staff.
- If possible, book direct flights to minimize stress for both you and your psychiatric service dog or pet.
Frequently Asked Questions
How Can I Prepare My Service Dog For A Flight With Frontier Airlines?
Can I Travel With More Than One Service Animal On Frontier Airlines?
Are Psychiatric Service Dogs Allowed In All Seating Areas On Frontier Airlines Flights?
What Happens If I Don’t Submit The Required Dot Form In Advance?
Does Frontier Airlines Accept ESA Letters For Emotional Support Animals?
Are Service Animals Allowed To Eat Or Drink During Frontier Airlines Flights?
Can Frontier Airlines Charge Additional Fees For Service Animals On Connecting Flights?
What Are The Vaccination Requirements For Pets Traveling On Frontier Airlines?
Pets must have current rabies vaccinations and meet other health requirements depending on their destination. For international travel, additional vaccines or health certificates may be required. Review the regulations of your destination well in advance to ensure compliance.
Can I Request Special Seating Arrangements For Traveling With A Service Dog?
Post Author
Prince Sharma
Related Articles
Air Canada Psychiatric Service Dog and Emotional Support Animal Policy Guide
Air Canada PSD and Emotional Support Animal Policy Guide.Air Canada permits both emotional support animals and service dogs onboard. You must register your psychiatric service dog (PSD) at least 8 hours before departure and your emotional support...
Westjet Airlines Psychiatric Service Dog and Emotional Support Animal Policy Guide
WestJet Updated Policies for PSDs and Emotional Support Animals.WestJet no longer accepts emotional support animals (ESAs) as service animals; they are now treated as pets, subject to standard pet fees and carrier requirements. However, trained...
Virgin Atlantic Airlines Emotional Support Animal and Psychiatric Service Dog Policy Guide
Virgin Atlantic PSD and Emotional Support Animals Policy Guide.Virgin Atlantic permits cabin travel only for fully trained service dogs and psychiatric service dogs (PSDs) that meet its requirements. Following international aviation updates,...



