Home » United Airlines: Psychological Support Animal And Psychiatric Service Dog Policy Manual

United Airlines: Psychological Support Animal And Psychiatric Service Dog Policies

Published on May 10, 2024 by Darren Jorgensen
Traveling with an emotional support animal or psychiatric service dog on United Airlines is a complex experience, especially if you are traveling for the first time. However, you can avoid these hassles by reading their pet policy in advance.
Here, we will share the United Airlines pet policies so you can travel without any hassle.

Key points:

  • Psychiatric service dogs can travel on United Airlines without fees or pet carrier requirements.
  • You must complete a couple of DOT forms, which you can submit online.
  • Having a PSD letter is also beneficial.
  • You can contact Fast ESA letter to get your PSD letter from your home.
  • The United States government has discontinued permitting dogs, including service dogs from countries such as Brazil, Colombia, Jordan, etc.
  • Emotional support animals will be considered pets subject to the United Airlines pet policy.
  • Only dogs and cats are allowed to fly.
  • You must follow the pet carrier requirements for sitting and caring for pets.
  • You must provide rabbis and health certificates for your pet.
united airlines esa and psychiatric service dog policy

Does United Airlines Accept Psychiatric Service Dogs?

United Airlines allows psychiatric service dog in the aircraft cabin. However, your service dog must be over four months old and trained to perform tasks related to your disability. Service animals in training can fly with their trainer.
Moreover, you can fly with up to two service dogs for free. Any additional service animal will be considered a pet subject to United Airlines pet policy.

From Where Can I Not Travel To The US With My Psychiatric Service Dog?

The US government prohibits dogs from entering the country from nations with high rabies risk, including service dogs. Listed below are the following countries:

  • Belize
  • Brazil
  • Colombia
  • China
  • Dominican Republic
  • Ecuador
  • El Salvador
  • Ghana
  • Guatemala
  • Honduras
  • India
  • Jordan
  • Peru
  • Philippines
  • South Africa

What Do You Need To Fly With Service Dogs?

United Airlines service dog policy requires you to submit the following documents:

  • Department of Transportation Form or DOT form
  • Service animal relief form (for flights 8 hours or more).
  • A PSD letter to verify your need for a service animal.

Where Can I Submit The US DOT Forms?

You can fill out and submit the forms using a MileagePlus account. You can also fill out the form and keep it for verification at the airport.

They have a separate pet policy for international flights. You cannot submit the form electronically if you plan to fly internationally or to Hawaii and Guam.

What Is A PSD Letter, And How Do You Get It?

The PSD letter, or Psychiatric Service Dog letter, is a letter of authentication from a licensed mental health worker. This letter serves to confirm that the person is currently diagnosed with a psychiatric condition and that the service dog is required for the disability.
First, to get a PSD letter; you have to consult with a healthcare specialist. They will determine your need for a service animal and how it can enhance your life with the conditions that you are living with. Once approved, they will provide you with a psychiatric service dog letter.
You can contact Fast ESA Letter for a consultation with a licensed mental health professional. We offer convenient online appointments and reliable PSD letters that are compliant with federal law.

How Can I Fly With My Psychiatric Service Dog On United Airlines?

You have two options for adding a service animal to your travel with United Airlines:

  • When booking your ticket, check the service animal option when entering your traveler information.
  • After booking your ticket, select the option to add a service animal when viewing your trip.

You need to call the Airlines for

  • International flights
  • Hawaii flights
  • Guam flights

Is Flying With An Emotional Support Animal Permitted?

United Airlines only accommodates service dogs. Other animals, such as emotional support animals, can be considered pets, subject to regulations and fees. You must pay $125 to travel with your pets.

Which Type Of Pet Is Allowed To Travel?

The following animals are acceptable by United Airlines

Other animals, such as birds, rabbits, and pigs, cannot travel.

What Are The Sitting Requirements For Pets?

You cannot sit with a pet in the following locations as per the United Airlines animal policy:

  • In an emergency exit row.
  • A United Premium Plus seat.
  • In the front row of each cabin.

    Moreover, your pet must be in a pet carrier under your seat and always locked.

What Are The United Airlines Pet Carrier Requirements?

A service dog can travel without a pet carrier. Travelers with an emotional support animal or pet must follow the United Airlines pet carrier size.
Hard-sided carriers:
Length 17.5 or 44 cm * width 12 or 30 cm * Height 9 or 22cm
Soft-sided carrier:
Length 18 or 45 cm * width 11 or 27 cm * Height 11 or 27cm

How Do I Add A Pet To My United Flight

  • After purchasing on united.com, click the “Travel with a pet” option.
  • If you have already made the reservation, you can add a pet by visiting the My Trips section on the United Airlines website.

Do I Need To Provide United Airlines Health Certificate for pets?

When flying abroad, you have to present rabies and health certifications in accordance with United Airlines’ pet policy. The vaccines against rabies must be finished at least 28 days prior to travel to the United States.
You need to have a pet health certificate with the following details if you’re going inside the United States:

  • Name, phone number, and address.
  • Specifics about your animal companion, like breed, color, age, sex, and patterns.
  • Names, dates of issuance, and expiration dates of recent vaccines are mentioned.

Frequently Asked Questions

Is There Any United Airlines Emotional Support Animal Policy?

After the amendment to United Airlines ESA policy, you can not travel with an emotional support animal with special accommodations. Your emotional support animal on United Airlines will be considered a normal pet, and you will not get fee relaxation and pet carrier accommodation like a service animal.

Is United Airlines Dog Policy Strict To Follow?

United Airlines has a straightforward policy regarding dogs.

  • If your dog is service animal you can travel for free.
  • A service dog owner must submit DOT forms
  • A service dog is also free from pet carrier requirements
  • You must pay a United Airlines pet fee if your emotional support dog is an emotional support animal.
  • Your emotional support dog is subject to pet carrier requirements.

What Are The Dog Policies Of United Airlines?

United airlines policy on dogs is easy to follow. Your dog needs to be under your supervision and act appropriately. Furthermore, in order to fly with United Airlines, your dog must be at least four months old and completely taught to act politely in public. In the airport and on board the aircraft, you are also in charge of making sure your dog stays in a carrier or on a leash.

Can You Bring A Cat On United Airlines?

Under United Airlines animal policy, you can bring a cat on their aircraft. However, your cat must always be under your control and in the pet carrier.

Does United Airlines Allow Pets In The Cabin?

This includes your dogs, which must comfortably fit in an approved carrier under the seat before you. It’s essential to review United Airlines’ specific pet policy and requirements before your flight.

Posted in: Airline Guide

About the Author

Patricia Thompson
Darren Jorgensen
Darren M. Jorgensen has a fondness for all animals, though dogs especially, have a huge home in his heart. He enjoys quilting, making handcrafted soap and bodyworks and anything that produces practical products. Jorgensen lives with his own service dog who doubles as an Emotional Support Animal. He gets it.


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