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JetBlue Airline Psychiatric Service Dog And Emotional Support Animal Policy Guide

JetBlue no longer accepts emotional support animals (ESAs) for travel; they are now treated as pets under standard policies. However, trained psychiatric service dogs (PSDs) are permitted to fly in the cabin at no additional cost. Passengers must submit the DOT Service Animal Air Transportation Form at least 48 hours before departure and ensure their PSD is leashed and well-behaved throughout the journey.

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If you’re planning to travel with your psychiatric service dog or emotional support animal on JetBlue Airways, it’s essential to understand their policies to avoid any complications or misunderstandings.

Is JetBlue pet friendly? Yes, JetBlue Airlines is a pet-friendly airline that helps people with mental or physical disabilities who need an animal by their side. Below is the detailed JetBlue pet policy you need to know.

JetBlue Airline ESA & Psychiatric Service Dog Policies

Key Points

Does JetBlue accept psychiatric service dogs? Yes, according to the JetBlue policy on service dogs, you can travel with your psychiatric service dog free of charge. To book a flight with your service dog, fill out the DOT form and contact the airline to inform them about your need for a service animal.
Does JetBlue accept emotional support animals (ESAs)? No. The JetBlue ESA policy no longer accepts ESAs on its flights. JetBlue and pets—specifically small dogs and cats—are allowed in the cabin for a fee of $125 (each way). These pets must remain in their carriers and follow specific guidelines set by JetBlue.
How do you book a flight with your pet? You can book your flight with pets through JetBlue’s website, app, or by calling them directly.
What is a PSD Letter? A psychiatric service dog letter (PSD) confirms that you have a medical condition that can be alleviated with the help of an animal. JetBlue Airlines may require your PSD letter to verify your service animal status.
How do I get a PSD letter? You can obtain your PSD letter from a licensed mental health professional in your state. They will evaluate your need for a PSD and provide you with a letter. You can also contact Fast ESA Letter, which offers online consultations with licensed healthcare professionals.
What are JetBlue approved pet carrier size requirements? JetBlue pet policy requires carriers to be soft or hard-sided but must not exceed 17 inches long, 12.5 inches wide, and 8.5 inches high.
Does JetBlue Allow Unaccompanied Minors With Pets? No, JetBlue does not allow unaccompanied minors to travel with pets.
How much does JetBlue charge for pets? The fee is $125 USD per pet, per flight leg.

Can a Psychiatric Service Dog Fly On JetBlue Airlines?

The JetBlue service dog policy states that psychiatric service dogs can travel with their owners, but the airline only accepts trained PSDs. This means that the PSD must be specifically trained to perform tasks that assist with your mental health condition. For instance, if you have anxiety, your PSD must be trained to perform tasks such as alerting you to anxiety attacks or providing deep pressure therapy.

JetBlue Airlines’ service dog policy states that dogs in training are not permitted to fly on JetBlue. Additionally, service animals do not need to be in carriers. They can accompany their owners and provide the necessary assistance.

Dog with boarding pass and suitcase at airport terminal

How Do You Book a Flight on JetBlue Airlines With a Service Dog?

During ticket booking, contact the airline and inform them about your requirements for traveling with a service animal. They will guide you through specific procedures, such as submitting the necessary documentation and ensuring your service dog is registered with your booking.

If you book your ticket and later decide to bring your service dog, inform the airline at least 48 hours before your scheduled departure. We recommend providing this notification as soon as you book your reservation.

What Documents Do You Need To Travel With Your Service Animal On JetBlue?

To travel with your service animal on JetBlue, you must fill out the JetBlue forms, specifically the US DOT Service Animal Air Transportation Form, which can be obtained online. This form verifies that your animal is a legitimate service animal trained to assist you with your disability. It includes essential details about the animal’s health, behavior, and training.

Where Can I Submit The DOT Documentation?

You can submit your DOT form online through the Service Animal Forms Portal or offline by mailing a hard copy to:

JetBlue Airways
Attn: Customer Accessibility
6322 S 3000 E
G10
Salt Lake City, UT 84121 USA

You may also bring or request the DOT form at the airport for an onsite review/assessment with a Complaints Resolution Official (CRO). Additionally, you should bring either a hard copy or an electronic version of your US DOT Service Animal Forms.

Additionally, Puerto Rico and the U.S. Virgin Islands require vaccination documentation for the animal’s admission into the destination, which you must complete at the airport. Visit the USDA-APHIS Pet Travel tool for destination-specific requirements that do not override JetBlue’s policies.

Along with the DOT form required by JetBlue’s service dog policy, you can bring your PSD letter to help officials verify that your need for the dog is related to your mental health.

If your itinerary includes a flight with a partner airline, contacting them directly is crucial. Each airline may have its own policies and documentation requirements for service animals, which could differ from JetBlue’s.

What Is a PSD letter, And How Do I Get It?

A PSD, or psychiatric service dog letter, is a document written by a licensed mental health professional stating your need for a service dog. Although not a necessity, the letter can be useful for showing to airline officials as proof that you need your psychiatric service dog for a mental health disability.

Obtaining a PSD letter is simple. All you need to do is speak with a licensed mental health professional who can diagnose your need for a psychiatric service dog. Once your need is established, the mental health professional will draft a letter that includes the necessity of a psychiatric service dog for your mental health treatment.

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Special Requirements For Traveling To High-Rabies-Risk Countries

JetBlue Airlines follows strict CDC (Centers for Disease Control and Prevention) regulations on dog importation from high-risk rabies countries. All dogs, including psychiatric service dogs, must appear healthy and microchipped regardless of origin, country, or vaccination status. The animal must be at least six months old and have a completed CDC Import Form Receipt.

Are Emotional Support Animals Allowed on JetBlue Airlines?

JetBlue’s pet policy doesn’t allow emotional support animals. However, you may still be able to bring your ESA, but it will be recognized as a pet. Moreover, they will be subject to JetBlue Airlines’ pet policy.

How Do I Book A Flight With My Pet On Jetblue?

While booking your ticket, contact the airline directly to inform them of your pet’s travel requirements. They will guide you through the process and help you book your tickets.

After checking in, speak with a JetBlue crewmember to obtain your special JetPaws bag tag. The tag will be attached to your pet’s carrier so everyone knows it’s ready to fly. It also includes some handy Petiquette tips.

Which Type Of ESA Or Pet Is Allowed On JetBlue?

JetBlue accepts only small dogs and cats as pets in the cabin. Larger dogs and other types of animals are not accommodated on JetBlue flights. Additionally, unaccompanied minors are not permitted to travel with a pet.

JetBlue’s animal policy allows a maximum of two pets per traveler, each in its own carrier. To bring a second pet, you must purchase an additional seat and pay a second pet fee. JetBlue’s animal-friendly policy allows up to six pets per flight, so it’s best to book early.

JetBlue Does Not Accept Pets On Flights To/From:

Medellín, Colombia (MDE)
Port of Spain, Trinidad & Tobago (POS)
U.K./Europe

What Is The Pet Fee On JetBlue?

Flying with pets on JetBlue will cost you $125 USD each way for each pet. This fee applies to each leg of your journey, ensuring your pet can travel with you in the cabin. Note that this fee is separate from your ticket.

What Documents Do I Need For My Pet?

Pet documentation varies for each destination, so check the requirements for each destination on your itinerary well in advance. Visit the USDA-APHIS pet travel tool. The USDA-APHIS pet travel tool provides destination-specific requirements, which do not override JetBlue’s policies.

How Do I Book a Flight For My Dog in Cargo?

JetBlue’s pet cargo policy does not allow pets to be booked in cargo; only in-cabin pet travel is available. All pets must travel with you in the cabin, adhering to the airline’s pet policies, which include using an airline-approved carrier that fits under the seat and paying the applicable pet fee. If you need to travel with a pet that cannot be accommodated in the cabin, you may need to consider alternative arrangements or contact the airline.

What Are JetBlue’s Pet Carrier Requirements?

JetBlue pet policy requires carriers to fit under the seat in front of you and to meet size requirements. Your pet must always stay inside its closed or zipped-up carrier at the airport. The pet carrier for JetBlue must not exceed 17″ L x 12.5″ W x 8.5″ H (or 43.18 cm L x 31.75 cm W x 21.59 cm H), and your emotional support animal must be capable of moving comfortably inside it. The carrier must be fully ventilated and have a leak-proof bottom.

JetBlue Airlines accepts both soft-sided and hard-sided carriers, but containers that allow pets to escape are not permitted. Only one pet per carrier is allowed, and the pet and carrier count as one personal item. All pets must remain inside the pet carrier at the airport and on the plane.

During takeoff, taxi, and landing, your pet must remain inside the carrier under the seat in front of you. You may hold the carrier on your lap for the remainder of the flight. If you have purchased an additional seat for your animal, you may place the carrier on that seat or your lap.

What Do You Do When Traveling Internationally With Your Pet?

When traveling outside the U.S. with a dog over 12 weeks old, you must present a valid rabies vaccination certificate that includes the dog’s breed, sex, age, color, and markings. It must also include a vaccination date that is at least 30 days before the travel date, the vaccination expiration date (if not shown, the vaccination date must be within 12 months of the date of entry), and it must be signed by a licensed veterinarian.

What Are The Seating Requirements For Service Animals Or Pets On JetBlue?

According to JetBlue’s animal policy, all animals must remain on the floor unless they are small enough to fit entirely on your lap without touching the seat, tray table, or nearby passengers. It must fit within the footprint of the seat you have purchased. Pets on JetBlue flights are not allowed to occupy a seat. If your animal is too large to fit in the seat foot space or you are traveling with two service animals, you may purchase additional seats to guarantee travel or wait for a flight with sufficient empty seats. JetBlue permits service dogs to accompany you in any seat except the emergency exit row unless the animal obstructs an aisle or other area that must remain unobstructed for emergency evacuation.

How To Prepare Your ESA For Traveling?

Before traveling with JetBlue Airlines, ensuring your ESA is well-prepared and well-behaved is crucial for a smooth and pleasant journey. Your ESA should socialize politely with others and not misbehave during the flight. You must make sure that your ESA:

Understand Basic Commands: Your ESA should respond reliably to sit, stay, and quiet commands.
Displays No Aggressive Behavior: Your ESA should not exhibit any aggressive behavior, such as growling or barking at other passengers.
Familiarize Itself with the Carrier: Make sure your ESA is comfortable staying inside the carrier for extended periods. Practice at home by having your ESA spend time in the carrier and gradually increase the duration.
Pre-Flight Exercise: Ensure your ESA gets ample exercise before the flight to help them stay calm and relaxed during travel.
Comfort Items: Pack items like a favorite toy or blanket to help your ESA feel secure.
Health Check: Ensure your ESA is in good health before the trip. A visit to the vet for a check-up and any necessary vaccinations is a good idea.
Contact the Airline in Advance: Contact JetBlue to discuss your travel options as soon as you know you’ll travel with your support or service animal. This gives you plenty of time to resolve any issues that might arise.

By taking these steps, you can help ensure that your ESA is calm and well-behaved during the flight, making the experience more enjoyable for you and your fellow passengers.

Frequently Asked Questions

How Does Jetblue Verify The Legitimacy Of Psychiatric Service Dogs?

JetBlue requires passengers to submit the U.S. DOT Service Animal Air Transportation Form, which includes details about the dog’s training and health. Airline staff may also assess the dog’s behavior at the airport.

Are Psychiatric Service Dogs Allowed In Jetblue’s Mint Class?

Yes, psychiatric service dogs are allowed in all cabin classes, including Mint. However, they must remain on the floor within the seating area and cannot obstruct aisles or access to other passengers’ seats.

Can I Purchase A Seat For My Psychiatric Service Dog On Jetblue?

No, you cannot purchase a seat for a psychiatric service dog. However, you can purchase an adjacent seat to provide more space for yourself and your dog if needed.

Does Jetblue Allow Service Monkeys Or Miniature Horses?

No, JetBlue only accepts dogs as service animals. Other animals, such as monkeys or miniature horses, are not permitted under JetBlue’s service animal policy.

Can I Bring Training Treats For My Psychiatric Service Dog On Jetblue Flights?

Yes, training treats are allowed, but ensure they comply with TSA guidelines for food items. Keep them in a sealed bag or container to prevent spillage and avoid disturbing other passengers.

How Can I Prepare My Psychiatric Service Dog For Its First Flight On Jetblue?

Introduce your dog to airport environments, practice staying calm in crowded spaces, and simulate confined settings. Short practice trips and positive reinforcement can help your dog adjust to air travel.

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