Does Ace Hardware Allow ESA Dogs?

• Many Ace Hardware locations allow ESA dogs, but policies vary by store.
• ESA dogs must be leashed, calm, and under full control at all times.
• Select stores offer pet supplies like dog houses, kennels, and grooming basics.
• Some locations provide a welcoming experience with water bowls and treats.
• Always call ahead to confirm your local store’s ESA dog policy.

Many Ace Hardware stores across the United States are recognized for being pet-friendly, and that courtesy often extends to emotional support animals. While not granted the same legal protections as service dogs under the ADA, ESA dogs are generally welcomed at numerous Ace locations—especially those independently owned and operated.

As Ace follows a franchise model, individual store owners have the discretion to shape their in-store policies. This flexibility means some locations may fully embrace ESA dog access, while others may enforce stricter rules based on space limitations or local guidelines.

In stores that allow ESA dogs, general expectations typically include:

• Dogs must be leashed, calm, and under full control at all times.
• Owners are expected to clean up after their pets.
• ESA dogs should not disrupt other shoppers or store operations.

Some Ace Hardware locations go the extra mile by offering treats at checkout or placing water bowls near entrances during warmer months. Before heading out, it’s always wise to call your local store to confirm their ESA policy, ensuring a smooth visit for both you and your emotional support animal.

• Dogs must be leashed or carried at all times.
• Pets should be non-aggressive and remain under full control.
• Owners are responsible for cleaning up after their pets.

• Stores located in shopping malls or complexes with shared pet policies.
• Locations with narrow aisles or heavy machinery may be more cautious.

• Ace Hardware dog house models, designed to suit different breeds, sizes, and weather conditions. Whether you need an insulated shelter for winter or a ventilated space for warmer climates, there are functional and durable options available.
• Ace Hardware dog kennel solutions, ranging from lightweight portable pens to heavy-duty permanent enclosures ideal for backyards or large properties.
• Everyday necessities such as feeding bowls, pet-safe cleaners, flea collars, chew toys, and basic grooming supplies that help maintain your dog’s hygiene and comfort.
• Seasonal and outdoor gear like cooling mats, pet-safe de-icing products, paw-protective boots, and even reflective vests or waterproof jackets for those colder months.

Some stores also carry unique items like pet-safe lawn treatments and odor-neutralizing sprays.

Bringing your dog to Ace Hardware can be an enjoyable experience when a few thoughtful steps are taken. Ensuring your visit is smooth, safe, and respectful of others not only benefits you but also encourages more stores to remain pet-friendly.
Here are some practical tips to make the most of your trip:

• Call ahead to confirm the store’s pet policy. While many locations are welcoming, it’s best to verify specific rules, especially if you’re planning to bring a large dog or multiple pets.
• Visit during off-peak hours to avoid crowds and loud noises: A quieter environment helps reduce stress for your dog and makes navigation through the aisles much easier.
• Bring your own waste bags and be prepared to clean up after your pet. This small gesture maintains the cleanliness of the store and supports a positive experience for everyone.
• Keep your dog leashed and under control at all times. Even if your dog is well-trained, a short leash prevents sudden movements and ensures they remain close to you in tighter spaces.
• Reward calm behavior with praise or small treats, especially if this is your dog’s first retail visit. This reinforces good manners and builds positive associations with the store.

If you’re shopping for bulkier items like a dog house or large kennel structures, consider bringing a second person to help. This way, one person can manage the cart while the other ensures your pet stays safe and stress-free. Taking these small precautions enhances your overall experience and supports Ace Hardware’s pet-friendly culture.

Although many Ace Hardware locations proudly welcome pets, some stores may not permit animals due to space limitations or local policies. However, being turned away doesn’t mean you’re without solutions.
Here are a few smart alternatives:

• Utilize curbside pickup or explore online ordering for your favorite pet supplies at Ace Hardware. From bowls and toys to grooming kits and even Ace Hardware’s dog house models, many pet essentials are just a click away.
• Ask store management if dogs are allowed during quieter hours. Some locations may permit pets early in the morning or later in the evening when foot traffic is low and the environment is more controlled.
• Ask staff for recommendations on nearby Ace Hardware dog-friendly stores. Many franchises are happy to point you to sister locations that offer a more pet-inclusive experience.

By respecting store policies and practicing responsible pet ownership, you not only ensure a smooth visit.